Archives For March 2011

Football HitI never really understood the obligatory post-game handshake between two football teams. Here are two teams that just finished the last three hours beating the snot out of each other and now they are expected to raise a smile and say “nice game”. While they will eventually get to that point, I am pretty sure that they don’t feel it at that moment.

Don’t get me wrong, I totally believe in sportsmanship and dealing graciously with winning and losing. I just don’t know how one can expect such a dramatic change in two minutes.

That’s because you can’t – and it is no different in the business world or any other part of life. We all have what a friend of mine calls “take-up time” If you want to lead others with a new idea you have to really understand this simple piece of human psychology. Continue Reading…

They Won’t Budge

joe —  Sun 13-Mar-11

Fireplace reading
If you can’t help people grow you aren’t likely going to be worth much as a leader.

Unfortunately it is one of the areas that I see managers most often fail. Growth is one of the critical components that separates the two.

Developing people is hard; it often involves taking someone from a place of comfort to a place that is very unfamiliar. It’s like trying to convince someone reading their favorite book in a big comfy chair next to the roaring fireplace that they need to put on a blindfold and go for a car ride in the dead of winter. Why would anyone want to do that?

There are two parts to helping someone grow. First you have to understand the natural loss they will feel leaving the comfort of their chair. Second, you have to convince them that where they are going is of value to them.

One of the reasons people have a hard time moving from one stage to another is that we all have a built in psychological equation that values loss twice as much as gain – this is called loss aversion. In a well known study by Amos Tversky it was shown that people feel twice as much unhappiness from losing $100 as they do joy from winning that same $100. Continue Reading…

The Curse of Knowledge

joe —  Sat 5-Mar-11

Finger TapLet’s play a little game. I want you to think of a common tune that we would both know, like Happy Birthday or Jingle Bells. Now play out the rhythm of the song by tapping your finger on the table and see if I can guess the song.

Before we start, make a guess – if we were to do this for 100 very well known songs, how many would I get right? If you were like most you would have said 50 or half of them. If I were like most people in a 1990 study by Stanford researcher Elizabeth Newton, I would only get 3.

Why the big discrepancy? Continue Reading…