Everyone has their pet peeves and I am no exception; mine are often words or phrases. You can tell when you have hit one by the very visible shiver that comes over me. Several of my friends know these phrases and purposefully use them in public situations to see if I can restrain myself. I have great friends.

As a teacher/student of creativity and innovation there are two phrases that do it for me. These have to be two of the most overused and most misunderstood topics used in management today. Continue Reading…